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1 single room 2 room with double beds 3 non-smoking room 4 handicapped-accessible room
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5 room with a view 6 suite 7 Room Service 8 Housekeeping
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9 Maintenance 10 Front Desk 11 Concierge 12 Bell Desk
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a I’d like to order dinner. b We need some towels. c The sink in our room is broken. d I’d like a wake-up call at 7 A.M., please. e I’d like to get tickets for a show. f I’m checking out. Can you please send someone to get my bags? |
Navigating Hotel Services and Requests with Ease English lesson
Welcome to "Hotel Communication", a practical guide for travellers and hotel staff to facilitate smooth interactions during a hotel stay. This lesson will cover essential terms related to different types of hotel rooms and services, along with critical phrases for requesting room amenities, maintenance, and other services. Mastering these expressions can significantly enhance the hotel experience, ensuring comfort, convenience, and effective communication.
Keywords and Phrases:
Single Room, Double Beds, Non-Smoking Room, Handicapped-Accessible Room, Room with a View, Suite, Room Service, Housekeeping, Maintenance, Front Desk, Concierge, Bell Desk, Order Dinner, Request Towels, Report Maintenance Issue, Wake-Up Call, Tickets for Show, Checking Out, Luggage Assistance.
Hotel Communication Guide:
- Single Room - A room for one person.
- Sentence: "I'd like to book a single room for my stay."
- Room with Double Beds - A room with two beds.
- Sentence: "We need a room with double beds for our family."
- Non-Smoking Room - A room where smoking is not allowed.
- Sentence: "Could you please assign me a non-smoking room?"
- Handicapped-Accessible Room - A room designed for guests with disabilities.
- Sentence: "Do you have a handicapped-accessible room available?"
- Room with a View - A room that offers a scenic view.
- Sentence: "I would prefer a room with an ocean view."
- Suite - A larger or more luxurious accommodation.
- Sentence: "We'd like to upgrade to a suite."
- Room Service - Food or other services provided in the room.
- Phrase a: "I'd like to order dinner to my room, please."
- Housekeeping - Service for cleaning and maintaining the room.
- Phrase b: "We need some towels. Can housekeeping bring them up?"
- Maintenance - The department responsible for repairs.
- Phrase c: "The sink in our room is broken. Could maintenance come to fix it?"
- Front Desk - The reception area of the hotel.
- Phrase d: "I'd like a wake-up call at 7 A.M., please. Could the front desk arrange that?"
- Concierge - A staff member who assists guests with various services.
- Phrase e: "I'd like to get tickets for a show. Can the concierge help with that?"
- Bell Desk - Where bellhops assist guests with luggage.
- Phrase f: "I'm checking out. Can you please send someone from the bell desk to get my bags?"