Requesting Repeat Prescriptions: Key Phrases and Tips

 

In today's lesson, we'll explore a common and practical scenario: making a phone call to a doctor's office. This conversation between a patient and a receptionist covers two key tasks – scheduling a doctor's appointment and requesting a repeat prescription.

 

From this dialogue, you will learn how to

 

  1. Politely request an appointment with a doctor.
  2. Describe your health concern briefly and clearly.
  3. Ask for a repeat prescription in English.

This is an excellent opportunity to practice everyday English in a healthcare context, a situation you might encounter in real life. Pay attention to the friendly tone and the specific phrases used to make requests and provide information.

Key Phrases to Remember

 

  • 'I’d like to make an appointment, please.'
  • 'I've been having [health issue].'
  • 'Could I also request a repeat prescription for my [medication]?'

By the end of this lesson, you'll be more comfortable with English phrases used in healthcare settings, improving both your language skills and your confidence in handling such situations.

 

How to Politely Schedule a Medical Appointment in English

 

Patient (Emma): "Good morning, Dr. Smith's office! This is Emma Harris. I'd like to make an appointment, please."

Receptionist: "Good morning, Emma! Of course, I can help with that. What seems to be the issue?"

Emma: "I've been having headaches more frequently. I think I need to see Dr. Smith about it."

Receptionist: "I understand. How does next Tuesday at 10 AM sound?"

Emma: "That works perfectly for me, thank you!"

Receptionist: "Great, I've booked you in. Is there anything else you need?"

Emma: "Yes, actually. Could I also request a repeat prescription for my allergy medication?"

Receptionist: "Certainly! We can have that ready for you to pick up after your appointment. Is the same medication as last time?"

Emma: "Yes, that's right. The same one."

Receptionist: "No problem at all, Emma. We'll have that prescription ready for you. Is there anything else I can assist you with today?"

Emma: "That's everything, thank you so much for your help!"

Receptionist: "You're welcome, Emma! We look forward to seeing you next Tuesday. Have a great day!"

Emma: "Thank you, you too!"

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